Our products are built with fine craftsmanship and we want you to be 100% satisfied with your purchase. With consistent care, you can extend the life of your Holy City Woods board for generations to come.
Below you will find basic information regarding care and maintenance for your board. Please do not hesitate to contact us with any additional questions or concerns
Once a month (or as needed) apply mineral oil to all board surfaces. In addition, we suggest applying a board conditioner (generally a mix of beeswax and mineral oil) to help maintain a proper seal on your board. Apply to all surfaces and allow to sit overnight before buffing off with a soft cloth
**Boards that are not used regularly should still be conditioned on a regular basis. Failure to do so can cause the wood to dry out, and over time, crack.
Wipe board clean and wash with mild soap and water. Never use harsh chemicals or a steel brush on the board
Allow to dry in a vertical position
Never fully submerge in water
Never put board in the dishwasher
Avoid extreme temperatures and humidity
Razor sharp cleavers and serrated knives may leave marks in your board. Cleavers may cause soft spots and lead to long-lasting damage on your board
Do not allow liquids such as brine, water, or blood to sit on the board for longer than necessary. The liquid may get absorbed into the wood causing swelling and long-lasting damage to board
Certain Foods such as berries, beets, and potatoes may result in staining. Make sure board is well sealed before cutting these items on your board to help prevent staining
Do not cut raw meat, seafood or poultry on board unless thoroughly cleaned and sealed. A well-sealed board is imperative. Wash thoroughly and reseal after cutting raw meats on board
Epoxy designs are meant for display only. Cutting directly on the epoxy is not recommended
Product Warranty
Holy City Woods is fully committed to customer satisfaction. We believe in our products, if you have concerns please contact us directly.
While we are not able to accept returns on custom cutting boards, and boards that have been used we will do our best to fix any problems that are the direct result of a defect in workmanship or materials within one year of purchase.T
This does not cover neglect, damage caused by the client (intentional or accidental), normal wear and tear, misusing the product, exposure to extreme temperatures and humidity. Should the product be deemed necessary to be returned for repair, shipping and packing costs are to be covered by the customer.
Holy City Woods shall not be liable for any loss or damage arising from use, or consequential damages